Delete your Pockety account
From the app (immediate)
- Open Pockety and sign in.
- Go to Profile and tap Delete account.
- Type DELETE and confirm.
Without the app
Send an email to support@getpockety.com from the email address associated with your account, with the subject line "Delete account". We will process your request within 30 days and confirm by email.
What is deleted and what is kept
- Your account, profile information (name, email, avatar), subscription plan, scan usage, and uploaded receipt photos are deleted.
- Groups in which you were the only registered member are deleted, along with all their expenses.
- In shared groups, expenses remain attributed to your name as an unregistered member so that remaining members' balances stay accurate. Your email address and any other contact details are not kept.
Account deletion is permanent and cannot be undone.